Enclara Pharmacy
Enclara Pharmacy Quick Facts

Enclara pharmacy provides hospices with pharmacy services that are designed to maximize efficiency of drug utilization, enable hospices to better meet the needs of their customers, and provide their patients with the highest quality of care. We are your working partner in helping grow your organization and improve performance through increased market visibility, web community access, software systems, call center support, pharmacy services, and patient and family education materials.

Differentiating Pharmacy Services. Prior to launching the pharmacy, Enclara conducted market research to expose the services that hospices value most and to identify unmet market needs. Based the results, we created the Enclara pharmacy model to be different from the competition by emphasizing: formulary content and application, emergency service support, pricing and delivery model flexibility. On its own, the pharmacy provides unique value to hospices. When combined with the synergistic features of CareCommunity (see the Service tab on this website), Enclara drives unique, strategic value that helps grow pharmacy market share and establish the highest customer satisfaction.

Hospice Pharmacy
Enclara delivers unparalleled services and complete hospice support at competitive rates. Support services include 24/7 customer service, back-up emergency pharmacy network, drug utilization management, education and marketing support.

Competitive Pricing
In addition to our bedside-friendly drug utilization and formulary management programs, we help reduce costs through competitive per diem or fee-for-service pricing, lower operating costs, aggressive purchasing practices and efficient pharmacy operations.

Customer Service
We excel in superb customer service and support. As an active partner across all aspects of your business, we help grow market share, improve financial performance and generate enhanced patient satisfaction.

Clinical Support
The call center’s dedicated clinicians and professionals serve your patient’s health care needs. Our pharmacists are part of your interdisciplinary team and are accessible 24/7 to assist nurses and staff.  They also participate in integrated team meetings via teleconference or web chat.

Call us today to discover how our services can make your life easier. We are here to help you streamline your pharmacy procedures, support your staff and help grow your business!
888-Enclara (362-5272)

Pharmacy Support
Your choice: local delivery or mail order

• Neighborhood Connection for same-day and emergency local hospice medications
• 24/7 direct access to friendly pharmacist service
• Competitive pricing
• Full service mail order dispensing from our owned and operated facility
• Access to over 57,000 participating local community pharmacies and 1,100 institutional pharmacies nationwide
• Drug utilization management
• Online reporting, ordering and education
• Accurate and timely billing
• Cost savings—competitive rates with non-formulary protection

Clinical Support

• Clinical pharmacy resources and proprietary formularies
• MAPs – “Management Algorithm Pharmacopeia” drug costs managed through this evidence-based formulary management program
• Direct pharmacist intervention
• CoP compliance—consistent pharmacist review for all patients
• Opioid Conversion Chart and Opioid Conversion Calculator
• Alternate Dosage Form Guidance -- pocket tool
  Latest symptom-based formulary with disease specific coverage
• Medication advise and review by licensed pharmacist—for every order
• Pocket-sized guide for pharmacotherapy for every nurse, including drug-to-drug conversion table
• Consistent clinical support for all patients in all settings

Staff Support

• Save nursing time—spend more time on patient care
  – Call time reduced by 50%
  – Less time spend on each admission
• Operational in-service training
• Access to CareCommunity’s online support and education resources
• Pharmacist access as close as in-house
• Interactive web education

Marketing Support

• The Purple Elephant Campaign
• Utilization of CareCommunity web portal
• Preferred-tier access within CareCommunity for Enclara customers

Reporting Capabilities

• Web-based reporting
• HIPAA compliant
• Online security – password protected
• Accurate and current clinical and operational reports
• Patient profile report
• CareKit expiration status report
• Nurse encounter report
• Utilization by prescriber report
• Billing
• Admission
• Drug utilization status
• Medication shipping and delivery tracking